After-Sales Service

1. 6-month quality guarantee: If any problems arise due to product quality (excluding damage caused by improper use) within 6 months after purchase, you can contact us for free repair or replacement with a product of equal value.

2. Lifetime maintenance service: Even after the warranty period, you can still enjoy our lifetime maintenance service. If you find minor wear, loose parts or need polishing, we provide low-cost or free maintenance advice and services to help you restore your jewelry to its original shine.

3. Spare parts availability: If small parts of your bracelet (such as chains or clasps) are lost or damaged, we offer replacement parts to help you keep your jewelry intact.

4. Global warranty service: No matter where you are, you can contact our after-sales team online. We will help direct you to the nearest service center or arrange mail-in repair services based on your location.

- ASE.